404 Errors when Installing Certain Packages

Feb 12, 19:25 UTC Resolved - Our team has finished fixing the metadata permissions issue on the remaining packages. We're seeing that has resolved the issue. Thanks for your patience. Feb 12, 17:54 UTC Update - Some package metadata for a select few ... more

Issues publishing packages

Feb 10, 20:47 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 10, 20:46 UTC Update - We have identified the configuration issue that was causing problems for some package publish operations, and we've fixed it. If you ... more

Search Indexes Lagging Behind

Jan 9, 20:34 UTC Resolved - We've confirmed search results, and our cache, are now up to date! Jan 9, 14:14 UTC Monitoring - We've noticed our registry search engine results are behind, and applied a fix. We are now waiting for our indexing machines ... more

Package Publish Failures on Public Registry

Dec 16, 15:33 UTC Monitoring - The issue has been identified and outstanding publishes should begin to resolve in the public registry. We are monitoring the situation to ensure that the resolution works as intended. Dec 16, 14:14 UTC Investigating - ... more

Limited Availability (Increased 503 errors)

Nov 25, 21:27 UTC Resolved - This incident has been resolved. Nov 25, 17:35 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 25, 15:15 UTC Investigating - We are experiencing an increased rate of 503 errors. We are currently ... more

Limited Availability (503 Service Unavailable)

Nov 22, 17:45 UTC Identified - Technical aspects of this issue have been identified and working fixes are being implemented by our team. Nov 22, 14:50 UTC Investigating - We are currently looking into the elevated 503 errors being seen in specific geographic ... more

Service Interruption across public and private repositories.

Sep 26, 15:46 UTC Resolved - This incident has been resolved. Our engineering team was alerted to increased error rates and began to investigate at 9:31 AM ET. Investigation led to some problematic systems configuration with our database. The configuration ... more

Package search index updates delayed

Aug 29, 00:36 UTC Resolved - The backlog has been cleared. Search indexing should be back to normal. Aug 28, 05:21 UTC Update - Our package search indexer is working through the backlog. We will continue to monitor through recovery and some hours afterward. ... more

npm Security Audit fails during install or manual audit

Jul 5, 22:58 UTC Resolved - This incident has been resolved. Jul 5, 21:23 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 5, 20:04 UTC Identified - The issue has been identified and a fix is being implemented. Jul 5, ... more

Degraded performance, increased 502 Bad Gateway responses

Jul 2, 20:04 UTC Resolved - This incident has been resolved. Jul 2, 14:24 UTC Monitoring - npm's CDN has implemented a fix and is monitoring results. Jul 2, 14:08 UTC Identified - Investigation is ongoing. npm's CDN supplier is currently experiencing ... more

Increased support response times

Jul 2, 13:58 UTC Resolved - This incident has been resolved. Jun 21, 15:15 UTC Identified - npm support is currently dealing with a high load of spam support requests. Some genuine requests have been closed by mistake, and we are currently working on ... more

Search results are missing packages for some authors

Jun 12, 14:04 UTC Resolved - The ranking process in the search indexing of packages will exclude some low-quality packages from the search index. It is expected that not all packages for a specific author will be indexed in the search process and package ... more

npm Enterprise partial outage due to Google Compute Engine

Jun 3, 00:01 UTC Resolved - This incident has been resolved. Jun 2, 23:34 UTC Update - All instances are now fully functional. We are continuing to monitor the situation as the underlying incident is still ongoing with the upstream service provider. ... more

Package search results return inconsistent metadata for some packages for the version and last publish date

May 31, 15:04 UTC Identified - The issue has been identified and a fix is being implemented. May 31, 12:24 UTC Update - We are continuing to investigate this issue. May 31, 12:22 UTC Investigating - We are currently investigating this issue. ... more

Intermittent issues with the Security Audit with ENOAUDIT reported in the CLI

May 16, 16:15 UTC Identified - The issue has been identified and a fix is being implemented. ... more

Download counts are low

May 15, 14:45 UTC Identified - We have identified an issue with download counts roll-up and are working on a fix. ... more

Search results missing or outdated for some packages

May 7, 21:48 UTC Update - We are continuing to work on a fix for this issue. May 7, 21:47 UTC Identified - The issue has been identified and a fix is being implemented. May 3, 22:26 UTC Investigating - We are currently investigating this issue. ... more

Search result population delayed for new package publishes

Apr 26, 19:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. ... more

Intermittent 503 errors on the replicate.npmjs.com endpoint

Apr 23, 22:03 UTC Resolved - This incident has been resolved. Apr 23, 19:36 UTC Update - We are continuing to work on a fix for this issue. Apr 23, 16:01 UTC Identified - The issue has been identified and a fix is being implemented. ... more

Reports of package publish failure

Apr 22, 20:00 UTC Resolved - This incident has been resolved. Apr 22, 19:58 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 22, 19:57 UTC Identified - The issue has been identified and a fix is being implemented. Apr ... more

503 error with the replicate.npmjs.com endpoint

Apr 22, 18:15 UTC Resolved - This incident has been resolved. Apr 22, 16:43 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 22, 15:04 UTC Identified - The issue has been identified and a fix is being implemented. ... more

npm Enterprise on-site replication failures

Apr 22, 18:09 UTC Resolved - Replication and package metadata fetch from replicate.npmjs.com has been restored. Apr 22, 16:43 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 22, 15:03 UTC Identified - We have identified ... more

Registry reads have diminished service

Apr 19, 19:52 UTC Investigating - Scoped packages and replicate.npmjs.com are both seeing partial outages ... more

Intermittent errors on retrieving scoped packages

Mar 14, 01:34 UTC Resolved - This incident has been resolved. Mar 14, 01:18 UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, 22:31 UTC Identified - The issue has been identified and a fix is being implemented. Mar ... more

Invalid responses in the Dublin region

Feb 27, 17:12 UTC Investigating - We are receiving a number of reports that users in the Dublin region are getting invalid JSON and corrupted tgz files. We are investigating the issue. ... more

Replication delays

Feb 27, 15:46 UTC Investigating - We are experiencing replication delays at our replicate.npmjs.com endpoint. We are currently investigating the issue. ... more

Public replication endpoints are experiencing delays in publication

Feb 4, 20:06 UTC Resolved - This incident has been resolved. Feb 4, 17:30 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 4, 17:28 UTC Identified - The issue has been identified and a fix is being implemented. Feb 4, ... more

Email processing delays for password reset messages

Jan 29, 21:33 UTC Resolved - This incident has been resolved. Jan 29, 20:56 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan 29, 20:39 UTC Identified - The issue has been identified and a fix is being implemented. Jan ... more

Website outage for logged-in users

Jan 24, 08:35 UTC Investigating - We are investigating reports of website outages for logged in users. ... more

Errors when running npm audit

Jan 15, 21:42 UTC Identified - The issue has been identified and a fix is being implemented. Jan 15, 21:30 UTC Investigating - Running npm audit is returning a 503 ENOAUDIT error for some users. We are currently investigating this issue ... more