hello.js

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Tuesday, 22 November, 2016 UTC

Downloads API unavailability

Downloads API unavailability

Nov 22, 11:12 UTC Resolved - Downloads API is now back online. The unavailability was caused by an outdated SSL certificate being deployed to the machine handling api.npmjs.org traffic, which, due to a misconfiguration, our monitoring did not catch in ... more


Friday, 18 November, 2016 UTC

increased incidence of 404s for recently-published packages

increased incidence of 404s for recently-published packages

Nov 17, 23:39 UTC Resolved - We believe everything is back to normal. Nov 17, 21:27 UTC Monitoring - The configuration fix seems to have addressed the problem with some tarballs 404ing shortly after publication. Continuing to monitor. Nov 17, 18:29 UTC ... more


Monday, 7 November, 2016 UTC

Elevatse 503s from SIN pop

Elevatse 503s from SIN pop

Nov 7, 10:51 UTC Update - We made some changes to our cdn configuration to route more requests from SIN away from their previous backends. It looks like 503 rate is dropping but not resolved. Nov 7, 10:35 UTC Investigating - we are seeing elevated 503s ... more


Friday, 28 October, 2016 UTC

download counts API server replaced

download counts API server replaced

Oct 28, 17:57 UTC Resolved - we have replaced and tuned-up https://api.npmjs.org/downloads/point/last-month, such that weekly and monthly statistics will again return results. ... more


Friday, 21 October, 2016 UTC

replicate.npmjs.com replaced

replicate.npmjs.com replaced

Oct 21, 21:53 UTC Resolved - Today we replaced replicate.npmjs.com, the server that provides a public replication endpoint for npm packages. The new server is running on faster hardware, which should help solve stability issues that we have seen over ... more


Friday, 21 October, 2016 UTC

Connectivity disruption for users in certain areas

Connectivity disruption for users in certain areas

Oct 21, 20:47 UTC Resolved - Our systems are back to full operation. Local DNS issues are still lingering for some users. Oct 21, 18:24 UTC Update - Mitigation has significantly improved internal registry error rates. Users may still be unable to connect ... more


Tuesday, 18 October, 2016 UTC

skimdb.npmjs.com has been replaced

skimdb.npmjs.com has been replaced

Oct 18, 20:56 UTC Resolved - Today we replaced skimdb.npmjs.com, the server that provides a public replication endpoint for un-scoped npm packages. The new server is running on new hardware, which should help solve stability issues that we have seen ... more


Monday, 10 October, 2016 UTC

Increased 503s for the npmjs.com website

Increased 503s for the npmjs.com website

Oct 10, 04:31 UTC Investigating - We're currently seeing an increased number of 503 responses from the npmjs.com website due to an unanticipated server failure. We are currently investigating the situation. ... more


Saturday, 8 October, 2016 UTC

replicate.npmjs.com outage

replicate.npmjs.com outage

Oct 7, 23:17 UTC Resolved - Friday afternoon, between the hours of 2PM PDT and 4PM PDT, we experienced a partial outage of the registry's scoped replication endpoint. All systems are back online, and we have added additional monitoring to detect this ... more


Wednesday, 28 September, 2016 UTC

Increased 503 rate on tarball downloads served from Sydney

Increased 503 rate on tarball downloads served from Sydney

Sep 28, 05:45 UTC Resolved - The 503 rate has returned to nominal levels. Sep 28, 05:24 UTC Monitoring - 503 rate decreased, continuing to monitor. Sep 28, 04:59 UTC Investigating - Increased 503 rate on tarball downloads served from Sydney. ... more


Wednesday, 14 September, 2016 UTC

Increased 503 rates for European users

Increased 503 rates for European users

Sep 14, 08:08 UTC Resolved - Our monitoring reports that error rates returned to base levels and both the website and the registry should be accessible to European users as usual. Sep 14, 07:46 UTC Investigating - We're seeing increased 503 rates for ... more


Friday, 2 September, 2016 UTC

elevated rates of 500s from the registry

elevated rates of 500s from the registry

Sep 2, 18:49 UTC Resolved - 50x error rates for the registry appear to be back to normal. Sep 2, 18:37 UTC Monitoring - We've identified some wedged processes & restarted them. Monitoring response rates to confirm the fix. Sep 2, 18:12 UTC Investigating ... more


Sunday, 28 August, 2016 UTC

Increased 503 rates for European users

Increased 503 rates for European users

Aug 28, 17:51 UTC Resolved - We've replaced affected hardware and European users should be going through our European infrastructure again. Aug 28, 15:05 UTC Monitoring - We redirected European traffic to other, healthy regions, as we continue to restore ... more


Thursday, 25 August, 2016 UTC

"fs" unpublished and restored

"fs" unpublished and restored

Aug 23, 20:34 UTC Resolved - For a few minutes today the package "fs" was unpublished from the registry in response to a user report that it was spam. It has been restored. This was a human error on my (@seldo's) part; I failed to properly ... more


Thursday, 25 August, 2016 UTC

public-skimdb is offline while we investigate a configuration error

public-skimdb is offline while we investigate a configuration error

Aug 24, 23:35 UTC Resolved - skimdb.npmjs.com is back in service. The sequence number advertised by couchdb has changed. Your follow scripts might need to be updated. Aug 24, 21:08 UTC Monitoring - A brand new registry public replication point has been ... more


Friday, 19 August, 2016 UTC

Increased 502 and 503 rates for the website

Increased 502 and 503 rates for the website

Aug 19, 10:20 UTC Resolved - At 7:55 UTC our monitoring alerted us to increased 502 and 503 rates for the website. We've determined the culprit to be a stuck Node.js process and restarted it at 8:12 UTC, which fixed the issue immediately. We will continue ... more


Monday, 15 August, 2016 UTC

Intermittent website timeouts and 503s

Intermittent website timeouts and 503s

Aug 15, 22:52 UTC Resolved - Starting at 22:06 UTC our monitoring started reporting increased 503 and timeout rate originating from the website. We detected what we think was an accidental mis-use of an endpoint that was creating extraordinary load. ... more


Saturday, 6 August, 2016 UTC

skimdb.npmjs.com IP address change & sequence number jump

skimdb.npmjs.com IP address change & sequence number jump

Aug 6, 02:13 UTC Completed - Cutover is complete. DNS will take time to propagate, so the older hardware is still serving the unscoped public registry database and will continue to do so until Monday. Aug 6, 02:01 UTC In progress - Scheduled maintenance ... more


Friday, 5 August, 2016 UTC

skimdb.npmjs.com unavailable

skimdb.npmjs.com unavailable

Aug 5, 15:04 UTC Resolved - The new skimdb.npmjs.com should now be fully accessible. Aug 5, 14:23 UTC Monitoring - We replaced the failing host and repointed the DNS record. Please note that since the underlying host for skimdb.npmjs.com was replaced, ... more


Wednesday, 3 August, 2016 UTC

Intermittent website timeouts and 503's

Intermittent website timeouts and 503's

Aug 3, 13:19 UTC Resolved - Starting at 11:13 UTC our monitoring started reporting increased 503 and timeout rate originating from the website caused by increased crawler traffic. While investigating the issue we discovered that some of our services ... more


Tuesday, 26 July, 2016 UTC

Increased 503 rates

Increased 503 rates

Jul 26, 16:44 UTC Resolved - Our monitoring indicates that no more burst were registered after 14:23 UTC. We are still investigating the root cause. Jul 26, 14:45 UTC Monitoring - Our monitoring registered a short burst of increased 503 rates, starting ... more


Monday, 25 July, 2016 UTC

Increased 503 rates

Increased 503 rates

Jul 25, 17:08 UTC Resolved - We confirmed that 503 rates have dropped down to base levels for an extended period of time. No root cause has been determined yet, but we will continue investigating. Jul 25, 14:58 UTC Monitoring - 503 rates have dropped ... more


Wednesday, 20 July, 2016 UTC

Slew of 503s on npmjs.com

Slew of 503s on npmjs.com

Jul 20, 18:10 UTC Resolved - The npmjs.com website was down for up to 15 minutes today, between 10:30 AM PT and 10:45 AM PT. This was due to a web spider, which slammed the website with a 500% spike in requests in the span of that time. We have identified ... more


Wednesday, 6 July, 2016 UTC

Reported 502s serving tarballs to some regions

Reported 502s serving tarballs to some regions

Jul 6, 17:01 UTC Resolved - Issues with tarball serving should be resolved now. A writeup of the outage will be made available on the npmjs.org blog. Jul 6, 14:54 UTC Identified - We have identified the root cause of the issue serving some tarballs and ... more


Thursday, 16 June, 2016 UTC

Some couchdb hosts are behind

Some couchdb hosts are behind

Jun 16, 22:46 UTC Resolved - The couchdb in question rebooted; registry package metadata should be up to date. Jun 16, 22:38 UTC Investigating - Some registry requests will have stale data. ... more


Sunday, 5 June, 2016 UTC

Sydney EC2 outage disrupting registry traffic

Sydney EC2 outage disrupting registry traffic

Jun 5, 07:12 UTC Resolved - we were seeing an increased number of 503s in Sydney POPs, as a result of an ongoing EC2 outage ... more


Wednesday, 1 June, 2016 UTC

Access cache issues preventing access to private modules

Access cache issues preventing access to private modules

Jun 1, 00:10 UTC Resolved - Flushing the cache appears to have resolved the issue. May 31, 21:45 UTC Monitoring - The cache has been flushed as of 2:44pm PST and we are monitoring for more issues. If you continue to encounter issues publishing or installing ... more


Tuesday, 26 April, 2016 UTC

Errors with authenticated actions

Errors with authenticated actions

Apr 26, 01:12 UTC Resolved - This incident has been resolved. Apr 26, 01:03 UTC Monitoring - Issues with www are now also resolved. Our apologies for the disruption. Apr 26, 00:40 UTC Update - Registry installs and logins are now corrected. The www.npmjs.com ... more


Saturday, 16 April, 2016 UTC

package tarballs availability in us-west

package tarballs availability in us-west

Apr 16, 02:00 UTC Resolved - metadata has been cleaned and failed versions have been removed where possible. Apr 15, 22:01 UTC Update - From 13:49 to 13:55 Pacific Time, one of our package servers was in a "wedged" state. Publishes that relied ... more


Thursday, 7 April, 2016 UTC

garbled package metadata delivered to old npm clients

garbled package metadata delivered to old npm clients

Apr 7, 03:36 UTC Resolved - We believe all package data with incorrect caching headers has been replaced in cache. Apr 6, 20:15 UTC Monitoring - A change made to the npm registry on 2016-04-04 unexpectedly triggered build failures for some users of older ... more