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Thursday, 4 January, 2024 UTC

SessionStackAI is Growing Stronger: a Peek into the Future of E-commerce

Remember the generative AI feature we launched *what seems like* a thousand years ago? SessionStackAI? Well, we’ve got some big news and we think you’ll love it if you’re in the e-commerce business! So, what was SessionStackAI again? Since the first ... more


Friday, 10 November, 2023 UTC

Helping Customer Support Teams Solve Issues, Case by Case: from User Session Recording to Co-browsing

SessionStack began as a session recording tool focusing on a very specific breed of people – developers. Alexander, the company’s founder, was a developer himself so he knew by heart the complete set of problems that the community faced in their daily ... more


Tuesday, 31 October, 2023 UTC

7 Best Session Replay Tools (2023) for UX, Dev & Product Teams

There are plenty of session replay tools available out there, but not all work for everyone. Many users frequently experience the same problems: Making sense of session recording data: Most tools can capture lots of session data but lack good filtering ... more


Thursday, 26 October, 2023 UTC

9 Hotjar Alternatives For Every Team & Budget (October 2023)

Ever since David Darmanin launched Hotjar in 2014, it’s become one of the go-to user analytics tools worldwide. Fans love its minimalist and intuitive interface, visual heatmaps, and feedback & survey widgets. However, it has limitations that turn ... more


Thursday, 26 October, 2023 UTC

7 Best Product Analytics Tools For Every Team & Budget (OCT 2023)

Product analytics tools capture, visualize, and analyze user behavior on the web, allowing product teams to gain actionable insight on how to improve their apps and websites. They provide a complete picture of not only how and where but also why users ... more


Thursday, 31 August, 2023 UTC

How to Use Session Replay for UX Optimization: A Step-by-step Guide

Wondering why users click (or tap) away from your product never to return? Traditional analytics tools give you only the bland numbers – how many users converted, what’s the page with the highest bounce rate, or how long they spent on the page before ... more


Tuesday, 29 August, 2023 UTC

6 Reasons to Use a Co-browser in SaaS Customer Support

“Do you see that green button at the top right of your screen?”, a customer support agent asks with an easily detectable note of desperation in their voice. A confused “No…” echoes from the other side of the line, sending waves of frustration into the ... more


Thursday, 24 August, 2023 UTC

What Is Co-browsing: The Screen Sharing Solution for Non-tech-savvy Users

Whether a growing startup or a well-established enterprise, providing customer support to a non-tech-savvy user is maybe one of the most difficult (and let’s be frank — annoying) things about working in the tech space. In this article, we’ll explore ... more


Wednesday, 16 August, 2023 UTC

CrazyEgg vs SessionStack: A Definitive Comparison [June 2023]

CrazyEgg is an excellent tool if you’re looking to optimize user experience with heatmaps and customer surveys. I imagine e-commerce sites would gain the most out of it to improve return visitors’ experience. However, it doesn’t offer any solutions to ... more


Wednesday, 9 August, 2023 UTC

Mouseflow vs SessionStack: A Definitive Comparison [June 2023]

Mouseflow is built for optimizing conversions by understanding the exact elements users interact with (dynamic heatmaps) and analyzing conversion elements (form analytics). However, its weakness is the lacking session replay features. Meanwhile, SessionStack ... more


Wednesday, 2 August, 2023 UTC

Lucky Orange vs SessionStack: A Definitive Comparison [June 2023]

Lucky Orange is best for understanding general user behavior with advanced heatmaps that capture interactions with both static and dynamic page elements — great for improving the overall user experience on large-traffic websites. However, it lacks features ... more


Friday, 9 June, 2023 UTC

Mastering Product Analytics: A Definitive Guide to Metrics, Tools, and Practical Examples

Building great digital products is tough – and only the toughest product managers survive in the competition. Right by their side, there is always one thing… A great stack of analytics tools. They’re the product manager’s best friend and, just like a ... more


Thursday, 18 May, 2023 UTC

Heatmap Alternatives You Need in Your Stack: Click Trends

Understanding your users was never an easy task. It goes without saying that asking them specific questions sometimes reaps dubious results as we (as in human beings in general ) are notoriously biased when asked about negative experiences lest we offend ... more


Thursday, 18 May, 2023 UTC

7 Essential Product Management Analytics Tools for Product-led Growth

Product management is a data-driven profession – understanding every aspect of the product, from demand to development to real-life usage, lies at the heart of creating workflows that produce something meaningful for the end user. To achieve this, product ... more


Thursday, 18 May, 2023 UTC

FullStory vs SessionStack: A Definitive Comparison (April 2023)

FullStory excels in customer journey analysis, making it a popular choice among marketers and product managers working on enterprise-level projects. It’s ideal for tracking how visitors move through websites and online funnels with complex visitor journeys, ... more


Tuesday, 2 May, 2023 UTC

Hotjar vs SessionStack: A Definitive Comparison (April 2023)

Hotjar is a great platform for high-traffic websites that want to see aggregated user data through heatmaps and surveys. However, it lacks detailed customer journey analysis and has a subpar session replay feature, which is jittery and significantly ... more


Thursday, 9 February, 2023 UTC

The latest SessionStack release includes Most Clicked Chart & Funnel Summary & Custom Events

We are thrilled to announce our first feature delivery for 2023. This article will cover: User Trends: Most Clicked Elements Funnel Summary Matching Sessions in Funnel Summary — Coming Soon Custom Events 1. User Trends: Most Clicked Elements Back in ... more


Wednesday, 28 September, 2022 UTC

How JavaScript Works: Deploying a Nodejs application with Kubernetes

This is post # 73 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Monday, 5 September, 2022 UTC

How JavaScript Works: Understanding WebSockets in Nodejs with Socket.io

This is post # 72 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Thursday, 18 August, 2022 UTC

How JavaScript Works: A complete guide to asynchronous JavaScript

This is post # 71 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Saturday, 6 August, 2022 UTC

How JavaScript Works: Understanding modular and functional programming with JavaScript and Firebase…

How JavaScript Works: Understanding modular and functional programming with JavaScript and Firebase 9 This is post # 70 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core ... more


Monday, 25 July, 2022 UTC

How JavaScript Works: Nodejs Performance And Thread Pool Management

This is post # 69 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Tuesday, 19 July, 2022 UTC

How JavaScript Works: Why you need a CLI and How to build a CLI with JavaScript

This is post # 68 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Monday, 11 July, 2022 UTC

How JavaScript works: A complete guide to Events And Event Listeners in JavaScript

This is post # 67 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Monday, 27 June, 2022 UTC

How JavaScript works: Optional chaining and BigInt, new game-changer features for data analysts.

This is post # 66 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Monday, 13 June, 2022 UTC

How JavaScript works: parallelism vs concurrency in JavaScript, what’s the difference?

This is post # 65 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Tuesday, 31 May, 2022 UTC

How JavaScript works: understanding Snowpack, the next generation JavaScript bundler

Post # 64 of the series How Javascript Works is dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript ... more


Friday, 20 May, 2022 UTC

How JavaScript works: Database Indexing. The Good and Bad Parts

This is post #63 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Thursday, 12 May, 2022 UTC

How JavaScript works: A deep dive into esbuild

This is post #62 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more


Friday, 6 May, 2022 UTC

How JavaScript works: A deep dive into Vite

This is post # 61 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more