Remember the generative AI feature we launched *what seems like* a thousand years ago? SessionStackAI? Well, we’ve got some big news and we think you’ll love it if you’re in the e-commerce business! So, what was SessionStackAI again? Since the first ... more
SessionStack began as a session recording tool focusing on a very specific breed of people – developers. Alexander, the company’s founder, was a developer himself so he knew by heart the complete set of problems that the community faced in their daily ... more
There are plenty of session replay tools available out there, but not all work for everyone. Many users frequently experience the same problems: Making sense of session recording data: Most tools can capture lots of session data but lack good filtering ... more
Ever since David Darmanin launched Hotjar in 2014, it’s become one of the go-to user analytics tools worldwide. Fans love its minimalist and intuitive interface, visual heatmaps, and feedback & survey widgets. However, it has limitations that turn ... more
Product analytics tools capture, visualize, and analyze user behavior on the web, allowing product teams to gain actionable insight on how to improve their apps and websites. They provide a complete picture of not only how and where but also why users ... more
Wondering why users click (or tap) away from your product never to return? Traditional analytics tools give you only the bland numbers – how many users converted, what’s the page with the highest bounce rate, or how long they spent on the page before ... more
“Do you see that green button at the top right of your screen?”, a customer support agent asks with an easily detectable note of desperation in their voice. A confused “No…” echoes from the other side of the line, sending waves of frustration into the ... more
Whether a growing startup or a well-established enterprise, providing customer support to a non-tech-savvy user is maybe one of the most difficult (and let’s be frank — annoying) things about working in the tech space. In this article, we’ll explore ... more
CrazyEgg is an excellent tool if you’re looking to optimize user experience with heatmaps and customer surveys. I imagine e-commerce sites would gain the most out of it to improve return visitors’ experience. However, it doesn’t offer any solutions to ... more
Mouseflow is built for optimizing conversions by understanding the exact elements users interact with (dynamic heatmaps) and analyzing conversion elements (form analytics). However, its weakness is the lacking session replay features. Meanwhile, SessionStack ... more
Lucky Orange is best for understanding general user behavior with advanced heatmaps that capture interactions with both static and dynamic page elements — great for improving the overall user experience on large-traffic websites. However, it lacks features ... more
Building great digital products is tough – and only the toughest product managers survive in the competition. Right by their side, there is always one thing… A great stack of analytics tools. They’re the product manager’s best friend and, just like a ... more
Understanding your users was never an easy task. It goes without saying that asking them specific questions sometimes reaps dubious results as we (as in human beings in general ) are notoriously biased when asked about negative experiences lest we offend ... more
Product management is a data-driven profession – understanding every aspect of the product, from demand to development to real-life usage, lies at the heart of creating workflows that produce something meaningful for the end user. To achieve this, product ... more
FullStory excels in customer journey analysis, making it a popular choice among marketers and product managers working on enterprise-level projects. It’s ideal for tracking how visitors move through websites and online funnels with complex visitor journeys, ... more
Hotjar is a great platform for high-traffic websites that want to see aggregated user data through heatmaps and surveys. However, it lacks detailed customer journey analysis and has a subpar session replay feature, which is jittery and significantly ... more
We are thrilled to announce our first feature delivery for 2023. This article will cover: User Trends: Most Clicked Elements Funnel Summary Matching Sessions in Funnel Summary — Coming Soon Custom Events 1. User Trends: Most Clicked Elements Back in ... more
This is post # 73 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 72 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 71 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
How JavaScript Works: Understanding modular and functional programming with JavaScript and Firebase 9 This is post # 70 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core ... more
This is post # 69 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 68 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 67 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 66 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 65 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
Post # 64 of the series How Javascript Works is dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript ... more
This is post #63 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post #62 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more
This is post # 61 of the series, dedicated to exploring JavaScript and its building components. In the process of identifying and describing the core elements, we also share some rules of thumb we use when building SessionStack, a JavaScript application ... more