difficulty accessing payments data

Incident Report for npm

Resolved

Payments data access is confirmed to be good again, and all users should have access to paid features.

Posted Jan 27, 2018 - 00:51 UTC

Monitoring

We have identified the issue as being related to contention for database connections. We've rolled back a recent code change that most likely caused this.

Posted Jan 27, 2018 - 00:42 UTC

Investigating

We are aware of difficulty accessing our payments data and are investigating now. Users might notice difficulty accessing private packages or logging in.

Posted Jan 27, 2018 - 00:31 UTC