Friday, 21 October, 2016 UTC
Summary
Oct 21, 20:47 UTC
Resolved - Our systems are back to full operation. Local DNS issues are still lingering for some users.
Resolved - Our systems are back to full operation. Local DNS issues are still lingering for some users.
Oct 21, 18:24 UTC
Update - Mitigation has significantly improved internal registry error rates. Users may still be unable to connect to npm due to DNS issues local to them.
Update - Mitigation has significantly improved internal registry error rates. Users may still be unable to connect to npm due to DNS issues local to them.
Oct 21, 16:40 UTC
Update - For updates on how this global DNS incident is affecting our CDN, watch their status incident: https://status.fastly.com/incidents/50qkgsyvk9s4
Update - For updates on how this global DNS incident is affecting our CDN, watch their status incident: https://status.fastly.com/incidents/50qkgsyvk9s4
Oct 21, 14:10 UTC
Monitoring - We have rolled out our workaround for the DDOS on our DNS provider. Error rates have dropped. Continuing to monitor to ensure that all services are working again.
Monitoring - We have rolled out our workaround for the DDOS on our DNS provider. Error rates have dropped. Continuing to monitor to ensure that all services are working again.
Oct 21, 13:03 UTC
Update - We are acting on a plan to give ourselves backup DNS for our internal services. For more information on the DDOS that is causing this outage, you can read Dyn's status page: https://www.dynstatus.com/incidents/nlr4yrr162t8
Update - We are acting on a plan to give ourselves backup DNS for our internal services. For more information on the DDOS that is causing this outage, you can read Dyn's status page: https://www.dynstatus.com/incidents/nlr4yrr162t8
Oct 21, 12:14 UTC
Identified - Our DNS provider is currently experiencing a DDoS. We are investigating potential solutions on our part.
Identified - Our DNS provider is currently experiencing a DDoS. We are investigating potential solutions on our part.
Oct 21, 12:10 UTC
Investigating - We are investigating connectivity problems reported by our monitoring. We suspect that they might be disrupting service for users in certain geographical areas, but have no information about what the areas are exactly or what the root cause for disruption is.
Investigating - We are investigating connectivity problems reported by our monitoring. We suspect that they might be disrupting service for users in certain geographical areas, but have no information about what the areas are exactly or what the root cause for disruption is.